Customer service - Contact us

At BBQs 2u we believe every day is a good day to barbecue and we’re ready to answer all of your questions or offer advice if you need it. For the fastest response to questions about an order, how to return an item or just for more information about our products please use the form below and we will respond asap.

If your an existing customer please sign into your account first, as you will be able to reference your orders and products purchased. Please select the relevant Subject Heading from the form below, in order for your query to be dealt with as efficiently as possible.

LIVE CHAT - Chat with a real Weber Expert! You can also instant message with us by using the bubble in the bottom right corner of the page.

Open 7 days a week 10am - 5pm. Visit our showroom to see all our products, along with the opportunity to have demonstration of features and functionalities of the products. Emails are often responded to out of hours as well.

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